One platform. Every voice. Zero blind spots.
Monitor reviews across Amazon, TikTok Shop, Instagram, and 8 more platforms. Get instant alerts, discover trends, and respond smarter.
Dashboard Overview
Real-time monitoring across 11 platforms
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Recent Reviews
Updated just nowProduct arrived damaged. The packaging was poor and the item was broken inside...
This is amazing! Best purchase I've made this year. Will definitely buy again! ⭐️⭐️⭐️⭐️⭐️
Good product but shipping took longer than expected. Would recommend improving delivery...
Monitor reviews across 11 platforms in one dashboard
Sound familiar?
These challenges cost e-commerce brands millions in lost revenue every year
Manually checking 10+ platforms daily?
Spending hours scrolling through Amazon, TikTok Shop, Instagram, Reddit just to find customer feedback.
wasted on manual work
Negative reviews snowballing?
By the time you discover bad reviews, your product rating has already dropped and sales are tanking.
average rating drop
Blind to competitor moves?
Competitor price cuts, Reddit callout posts, viral complaints—you're always the last to know.
delay vs competitors
Missing the next bestseller?
Trending products emerge every day. Without real-time signals, you're always picking yesterday's winners.
missed opportunities
The result? Sales decline, selection mistakes, and brand crises.
One dashboard.
Every platform.
Stop switching between tabs. VocDesk pulls reviews from all your sales channels into a single, organized view.
Platforms
Min Alert
Coverage
Unified Inbox
All reviews from every platform land in one organized feed. Filter by store, rating, or sentiment.
Instant Alerts
Critical negative reviews trigger immediate notifications to Slack, email, or SMS.
Sentiment Tracking
Watch your brand sentiment trend over time. Spot issues before they become crises.
Reply Templates
Respond faster with smart templates that adapt to each review's context.
Real outcomes from real sellers
See how teams use VocDesk to turn customer feedback into business growth
Pet Supplies
Rating improvement
Challenge
Discovered "odor" complaint cluster in reviews
Action
Used smart templates to respond within 48 hours
Result
Rating recovered from 3.8 → 4.6
Achieved in 3 days
Beauty & Skincare
Averted in 6 hours
Challenge
Detected fake review callout on Reddit
Action
Proactive PR response before viral spread
Result
Avoided 30% potential sales decline
Achieved in 6 hours early
Home & Living
ROI achieved
Challenge
System flagged 3 "high demand, low competition" items
Action
Launched products based on AI recommendations
Result
2 products now at 5,000+ monthly sales
Achieved in 8 weeks
From collection to action
Your entire review workflow, automated and intelligent
Collect
Reviews and comments flow in automatically from all connected platforms
Analyze
Natural language processing extracts sentiment, topics, and urgency
Alert
Critical issues trigger instant alerts to your preferred channels
Respond
AI-suggested replies help you respond faster and more consistently
Trend Detection
Spot emerging issues before they become crises
Product Scoring
See which products need attention based on review patterns
Weekly Reports
Automated summaries delivered to your inbox
Customer Stories
8,500+ Sellers Already Listening Louder
Join thousands of e-commerce sellers who transformed their customer voice strategy.
"VocDesk finds negative reviews 100x faster than manual checking. We caught a product defect within 3 hours that would have destroyed our rating."
Jason Chen
Top 50 Amazon Seller
"The trending product predictions are scary accurate. Two products VocDesk flagged as 'high opportunity' are now our top sellers."
Sarah Miller
E-commerce Brand Owner
"Managing reviews across 8 platforms used to take us 4 hours daily. Now it's 20 minutes. The ROI is insane."
Michael Zhang
Cross-border Seller
"The smart reply templates save us so much time. Our response rate went from 40% to 95%, and our ratings improved across the board."
Emily Wong
DTC Brand Manager
"I recommend VocDesk to all my consulting clients. It's the single most impactful tool for maintaining product ratings."
David Liu
Amazon FBA Expert
"Finally, one dashboard for all my platforms. Reddit monitoring alone has saved us from two potential PR disasters."
Lisa Park
Multi-platform Seller
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Active Users
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Reviews Analyzed
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Platforms Supported
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Customer Rating
Ready to Hear Every Customer Voice?
Your competitors are already listening. Don't let them hear customer problems— and opportunities—before you do.