The Complete VOC Operating System
From data collection to final resolution, VocDesk gives you the tools to master your customer's voice.
Capture Every Signal
Don't let feedback slip through the cracks. Monitor 11+ platforms in real-time.
Multi-Platform Aggregation
Unified feed for Amazon, TikTok Shop, Shopify, and social media reviews.
Real-Time Alerts
Get notified instantly via Slack/Email when negative reviews or keywords appear.
Competitor Tracking
Spy on competitor reviews. See their complaints and launch better products.
AI-Powered Insights
Turn raw text into actionable data with our advanced NLP engine.
Sentiment Analysis
Automatically tag reviews as Positive, Neutral, or Negative with 95% accuracy.
Topic Extraction
Identify recurring themes like 'Shipping Delay' or 'Product Quality' automatically.
Trend Detection
Spot rising issues or viral opportunities before they hit the mainstream.
Close the Loop
Respond faster and fix product issues with guided workflows.
Smart AI Replies
Generate personalized, on-brand responses for any review in one click.
Automated Reporting
Weekly PDF/Excel reports sent to your inbox. Perfect for team meetings.
Task Assignment
Assign specific reviews to team members (Support, Product, Engineering) to fix.
Ready to Hear Every Customer Voice?
Your competitors are already listening. Don't let them hear customer problems— and opportunities—before you do.